Ways to Contact Us

Below are some common reasons you may need assistance and the best way to get help or contact us. 

This website has many helpful pages. You can use the search function by clicking the' Search' blue bar. If you still require our help, please email [email protected] or call 0300 323 0096.

RLSS UK Account

For support with your RLSS UK Account, access our RLSS UK Help Centre – a self-service online help centre for 24/7 customer service. Just start typing a question to search our FAQs and how-to guides.

Membership 

To pay for Club, Approved Training Centre/Provider (ATC/P) or person,nal membership, or any other payment over the phone, please call 0300 323 0096 and select option 3.

Certificates 

If you require a copy of your certificate, you can find it in your RLSS UK Account. To help log into your account, click here.

Safeguarding

If a child or an adult at risk is in immediate danger, DO NOT DELAY. Call the Police on 999. If you wish to talk to us about a safeguarding concern, call 0300 3230 096 and hold for our customer service team. For out-of-office safeguarding support, click here.

Customer Services

If you wish to talk to our Customer Services team, email [email protected] or call 0300 323 0096

For all other queries, click here to complete our contact form

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Our address

RLSS UK
Red Hill House
227 London Road
Worcester
WR5 2JG